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Blacklisted Casinos

Casinos to avoid — known for unfair behaviour or bad payouts

These operators have ongoing complaints, predatory terms or a history of withholding winnings. We recommend playing elsewhere.

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Why PlannedPlay blacklists casinos

We blacklist operators that fail to meet baseline player-protection standards. That includes ignoring or stalling withdrawal requests, voiding winnings on arbitrary grounds, refusing to engage with complaint mediation and operating without a credible licence.

Common blacklist triggers

  • Repeated unpaid withdrawals after KYC is complete.
  • Predatory bonus terms, like 99x wagering or max-bet rules under €1.
  • Deceptive marketing or fake game-provider logos.
  • Closing accounts and forfeiting balances after big wins.
  • Refusing to engage with regulators or independent mediators.

PlannedPlay tip: If a casino's only response to a complaint is 'read our terms', that's a red flag. Top operators escalate, mediate and explain.

What to do if you're owed money

  1. Open a formal dispute with the operator's complaints team in writing.
  2. Escalate to the licensing regulator (UKGC, MGA and similar).
  3. File a complaint with an independent ADR provider (eCOGRA, IBAS).
  4. Use chargebacks via your card issuer for unauthorised deposits where applicable.

Safer alternatives

Stick to certified casinos where every operator has been editorially reviewed and re-audited. Browse the full casino directory for trusted picks.

How PlannedPlay ranks these casinos

We score every operator across licensing, payout speed, game library, bonus fairness, complaint handling and customer support. Editors test signup, deposits, gameplay and a real withdrawal before we publish. We re-check active casinos every quarter, so the information you read here matches what the operator is actually delivering.

Read the full methodology on the about page, or browse all reviews in the casino directory.

Play it safe

Set deposit, loss and time limits before you log in. Every licensed casino has these tools in the cashier and they take ten seconds to switch on. Read our responsible gambling guide for self-exclusion options and helplines for your country.

Frequently asked questions

Blacklisted Casinos FAQ

  • Can a blacklisted casino come back?
    Yes. If ownership or policy changes and the operator demonstrates sustained improvement, we re-audit and may relist.
  • Are these casinos illegal?
    Not necessarily. A blacklisted casino may still hold a licence. Blacklisting reflects player-experience failure, not always legal status.
  • Are these casinos safe to play at?
    Every casino we list holds at least one regulated licence and has been reviewed by PlannedPlay editors. We re-check operators when player complaints surface or terms change.
  • How does PlannedPlay make money?
    We earn affiliate commission when readers sign up via our links. That doesn't affect scoring. Operators that fail our checks are removed from listings, even profitable ones.
  • Where can I learn more about your review process?
    Read our methodology on the <a class="internal-link" href="/uk/about">about page</a>, or check the <a class="internal-link" href="/uk/responsible-gambling">responsible gambling guide</a> for safe-play tools.

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